HOW DO I KNOW I AM GETTING A GENUINE SOFTWARE?

All software will come to you directly from the source. We won’t send you any third-party links for download. You will always be directed to the manufacturer of the product to download your product. This way, you can make sure you are getting the good stuff.

WHAT IS THE RETURN POLICY?

In the software business, once a software is activated, it can no longer be returned. We guarantee that you software is brand new and if you are experiencing any difficulties, we have live agents located within the US to help you resolve the issues. If for any reason we are unable to resolve the issue you are having, we will refund 100% your purchase price.

HOW DO I RECEIVE MY PRODUCT?

In the process of ordering your product(s), you are asked for your email address where the product download instructions and activation key(s) can be sent to you. Once your order is placed, you will receive an email with the complete information.

HOW SOON WILL I RECEIVE THE PRODUCT ONCE IT IS ORDERED?

Products are always digitally delivered to your email box instantly after purchase. If you do not receive the products after your order is placed, be sure to give us a call or chat with us online and we will see to it that you receive your product.

ARE DIGITAL DOWNLOADS LEGAL

100%. Software manufacturers implemented digital downloads in order to keep the costs lower for the customers. Today, almost all software manufacturers provide the option for digital download.

WHO PROVIDES SUPPORT IN CASE I NEED ANY?

You can always call us for any support you may need, if the issue you are experiencing is not within our expertise, we will connect you to a specialist from the manufacturer of the product to assist you further.

DO YOU MATCH PRICES?

Yes, we match prices from all other authorized dealers in the market.

DO YOU SELL MULTIPLE QUANTITIES?

Yes, we are very pro-business! We work with many small to large size companies and corporations. If you are looking to buy a large quantity, let us know and, we will assign an account executive to assist you with your order.

WHAT VERSION OF SOFTWARE AM I GETTING FROM YOU?

All of our products are 100% full version. We do not sell subscription-type or trial software.

HOW CAN I GET A HOLD OF SOMEONE AT SOFTWARE CASECADE?

Our customer service agents are here to assist. You may call us at (866) 392-0764 or chat with us on our website or send us an email to support@softwarecascade.com